

If your keyboard works in Safe Mode, try uninstalling or reinstalling any recently added software.
#Old type keyboard drivers
In Safe Mode, your operating system loads the bare minimum software and device drivers to reduce potential conflicts.
#Old type keyboard windows
If the keyboard is working as the computer is booting up, something in Windows is preventing the keyboard from working.
#Old type keyboard how to

You can also test your keyboard by trying to press the key to enter the BIOS setup, often the F2, F12, or Delete key. If the keyboard has illuminated LED (light-emitting diode) indicators for Num Lock, Caps Lock, or Scroll Lock, try rebooting the computer and see if pressing these keys toggles on and off the indicator lights. In some situations, a keyboard may not work in Windows because of an issue with software that interacts directly with the keyboard (e.g., ToggleKeys). If the keyboard works after doing so, the USB hub is likely defective and needs to be replaced. If you're using a USB keyboard and the keyboard connects to a USB hub, try connecting the keyboard directly to a USB port on the computer. If you have USB ports on your computer, try a USB keyboard instead. Fixing a bad PS/2 port requires a replacement motherboard. If you connect a known working keyboard to the computer PS/2 port and it doesn't work, the PS/2 hardware on the motherboard is likely defective. If you are using an older PS/2 keyboard, you may try a different one in the same port. Also, check that the wireless receiver (usually USB) is connected properly to the computer and nothing is blocking the signal. If you are using a wireless keyboard, make sure the batteries in the keyboard haven't died. Check wireless keyboard batteries and wireless adapters Check the power switch on the keyboard and make sure it is turned on. Most, if not all, wireless keyboards have a power switch, allowing you to turn it off when not in use to save battery life. If you have a USB keyboard, you may also want to try a different USB port to isolate the issue. Disconnect the keyboard from the computer and reconnect it to the same port. Verify the keyboard is plugged in securely. Sometimes the simplest solution fixes the problem.

The battery in the laptop must be removable to utilize these steps.
